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COPYRIGHT 2005 PR Newswire Association LLC
CHAPEL HILL, N.C., Oct. 31 /PRNewswire/ -- Organizations increasingly look to outsourcing to control costs. Profiled in a benchmarking study by Best Practices, LLC, one benchmarked company, with an 80-20 outsourcing vs. insourcing mix for all IT support areas combined, achieved the lowest staffing cost per FTE (full-time equivalent) user out of all respondents. This benchmarking research reveals such trends toward outsourcing IT support services.
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