Outsourcing loss assessment. (your letters: this month brings some insurance gripes).
Publication: Choice (Chippendale, Australia)
Publication Date: 01-JUN-02
Author: Tipping, Graeme
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I'd like to bring to your readers' attention my experience in dealing with a claim with one of your top-rated home insurance companies.
The company outsourced its loss assessment to an outside group. In fact, all communications and money have to go through this outside group. The company didn't...
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