While 84 percent of individuals who called Medicare-funded call centers said they were satisfied with their customer service.(In Other News)(Brief Article)

Publication: Medicine & Health

Bookmark this article Print this article Link to this article Email this article Digg It! Add to del.icio.us RSS

COPYRIGHT 2005 Eli Research, Inc.

While 84 percent of individuals who called Medicare-funded call centers said they were satisfied with their customer service, several recent reports question the accuracy of the information that these call centers give Medicare beneficiaries.

Forty-four percent of callers reported having difficulty accessing information from call centers, the HHS Office...

Read the full article for free courtesy of your local library.