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At your service
the peculiar, inscrutable etiquette of salons and spas can baffle even seasoned veterans, such as the regular at one high-end Los Angeles spa who glided out of the locker room before her body scrub one afternoon wearing a robe and paper panties on her head. "She saw a basket of them and thought they were shower caps," says the spa's owner. "Her demeanor was so regal, I had to excuse myself so she wouldn't see me laughing." It's pretty likely that other poor souls are crowning themselves with underwear right now, considering the fact that there were 136 million spa visits in 2003 and well over a billion salon appointments. And there's certainly ...