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Medford, Ore., Resident Steamed over Demise of Water Heater Guarantee.
Byline: Greg Stiles
Aug. 22--When Stan Ewanoski signed up for Pacific Power's Hassle Free Water Heater Guarantee back in 1995, it made a plenty of sense.
His hot water heater was eight years old, and tanks reaching double-digit years of service are often functioning on borrowed time.
He enrolled in the program and dutifully paid his monthly premiums, which he estimates add up to between $600 and $700. Then a few days ago he received a letter announcing the program's demise.
Like many of the 27,248 Hassle Free clients, Ewanoski was surprised that the guarantee was no longer a sure thing. Wasatch Crest Mutual Insurance Co., of West Valley …
