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Patients want the Facts, not a Shoulder to Cry On. (Delivering Bad News).
SAN FRANCISCO - When giving bad news, it is more important to appear competent and knowledgeable than empathic, Patricia A. Parker, Ph.D., said at the annual meeting of the American Society of Clinical Oncology.
In a survey of 351 patients recently diagnosed with cancer, Dr. Parker found that patients tend to want a physician who can convey information more than they want a physician who holds their hand, she said in a poster presentation.
While the survey was based on the responses of patients with cancer, "I think the general principles apply to all bad news doctors have to deliver," Dr. Parker of the University of Texas M.D. Anderson Cancer Center said in an interview.
The survey was conducted with a 46-item questionnaire ...
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