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Allstate call center workers in Hudson, Ohio, fear their jobs will head abroad.

Knight Ridder/Tribune Business News

| August 27, 2004 | COPYRIGHT 1999 Knight-Ridder/Tribune Business News. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)Copyright

By Erika D. Smith, Akron Beacon Journal, Ohio Knight Ridder/Tribune Business News

Aug. 27--Hudson employees apparently need more than a slogan to feel they're in good hands with Allstate Corp.

Talk of outsourcing their jobs from the National Claims Service call center has some of them running scared. Facts are scarce. Rumors are rampant.

Some are convinced their positions are headed to India. Others are certain the call center won't be around in a year. All they can do is wait, and employees say the mood is tense.

The only thing that's certain is that Allstate is "exploring" ways to cut costs. That could include offshoring work to Northern Ireland, spokesman …

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