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Driver learns tough lesson at body shop.

Knight Ridder/Tribune Business News

| February 27, 2005 | COPYRIGHT 1999 Knight-Ridder/Tribune Business News. (Hide copyright information)Copyright

By Steve Higgins, New Haven Register, Conn. Knight Ridder/Tribune Business News

Feb. 27--In January 2004, Laura Earley made an unsafe left turn, causing another car to collide with her 2002 BMW 325.

The dealership told the 23-year-old Middlebury resident to take the car to Town & County Auto Body in North Haven, which specializes in repairing high-end vehicles.

What she didn't know was that her insurance company would not match Town & County's high labor rate.

"There was no negotiating -- they paid a flat $42 an hour rate," she said. "After my $500 deductible I ended up paying $1,300 out of pocket. I was upset, but I just wanted to …

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