Reader struggles with talented employee who does not work well with others.

Publication: Making it Work

Publication Date: 06-DEC-04

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Today we answer a reader's question. Katie from Arkansas writes, "I have an employee who thinks she knows everything. This is an issue when working with a team. This person will not listen to customers or other team members. Lots of talent, but just won't listen to direction on how she comes across to others."

Does this situation sound familiar? It should, since this pattern is repeated every day in workplaces across the world. We hire people for their talent, energy, and experience, but we fire them for poor interpersonal skills. I cannot tell you how many times...

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