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COPYRIGHT 2005 Making it Work
A road sign marks the intersection between leadership theory and practical everyday work, a road sign that says one word, "boundaries." The world of business plainly illustrates the concept of social boundaries. Boundaries, when clearly defined and mutually respected, make for satisfying human interactions. But when those boundaries are ignored or violated through careless words and actions, strife, conflict, and negativity are the natural outcomes.
What words come into your mind when you hear the word, "boundary?" How about, "collision", "transaction", "interaction", "communication", "change", "influence", or "exchange?" These words describe the long string of transactions between people that make...
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