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COPYRIGHT 2005 The Miami Herald
Byline: Richard Pachter
Feb. 21--Sometimes first impressions are the most telling. Often, one can tell a lot by observing only a small portion of an interaction. And frequently you can judge a book by its cover.
But not always.
In business, it is sometimes possible to draw broad conclusions quickly, while other times, what we consider "obvious" is not at all, and a closer look is required.
Writer Malcolm Gladwell kept his hair short for most of his life, but when the author of the influential and best selling book The Tipping Point let his...
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