America West Receives Worst Customer Service Rating of Major Airlines. (04-APR-01) Daily News (New York, New York) (via Knight-Ridder/Tribune Business News)

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America West Receives Worst Customer Service Rating of Major Airlines.

Publication: Daily News (New York, New York) (via Knight-Ridder/Tribune Business News)

Publication Date: 04-APR-01

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Apr. 3--America West might better be called America Worst.

The Phoenix-based carrier, which flies into and out of New York, earned the lowest rating for passenger service among major airlines yesterday in an annual review by two universities. United was ranked next to last. Passengers stuck at LaGuardia Airport by delays and cancellations wait, and wait, and wait and...

Delta won the highest rating for the year 2000, followed by Alaska Air and Southwest.

Michael...

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