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COPYRIGHT 2001 The Miami Herald
Byline: Angel L. Doval
Apr. 23--Mirtha Orue Muller wants you to be happy with your cellphone.
And if you're not, she, or someone in her team of more than 4,000 employees, will try to accommodate you.
"The consumer has the choice," she says.
Muller, 46, has worked in the...
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