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Byline: Jon Van
To a growing number of computer users, a phone call is simply a verbal e-mail. But to traditional phone companies, it sounds more like a threat.
The technology to make calls over the Internet has been available for several years. Sometimes known as Internet telephony_or Voice over Internet Protocol_it is poised to take off and traditional phone companies and government regulators are turning up the scrutiny.
Voice calls carried over computer networks can do things not possible on the networks operated by phone companies. Arranging a call-in conference among half a dozen people, for example, can be as easy as dragging the names of each person into a virtual conference room on a computer screen and pushing a button to connect everyone.
Voice mail messages can be identified and ranked on the screen and even answered by e-mail. And video can be added by attaching a small camera to the mix and activating some software.
While providing more features, VoIP technology usually costs less than traditional phone…