Samuel Shapiro & Co. (Customs Forwarding).

The question raised by the JoC as to the major challenge facing the logistics industry in 2003 can be answered in one word clear to the heart of the jazz musician: improvisation. The ability to anticipate problems has always been the forte of the logistics manager-freight forwarder, but in this era of unprecedented international unrest and turmoil, the practitioner has to be ready for anything, know how to wing it to keep the client in business, and deliver the cargo on time, if at all possible. Security, be it "homeland" (I hate that word, but I guess it's better than "national," "internal" or "fatherland") will be the modus operandi for these troubled times. One can bet that …