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Florida Rental Car Agencies Attempt to Make Life Easier for Customers.
Publication: The Miami Herald (Miami, Florida) (via Knight-Ridder/Tribune Business News) Publication Date: 28-APR-00 |
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COPYRIGHT 2000 The Miami Herald
Byline: James McNair
Apr. 28--In the recreational end of the auto rental industry, chaos is the norm for consumers.
From the time families disembark from the airport shuttle bus, parents enter a state of sensory overload. One parent needs to stand in line at the rental counter and prepare to make a multitude of decisions, while the other guards the luggage and tries to keep an eye on two kids running in and out of the automatic doors.
Just as fast-food restaurants added play equipment and gas stations evolved into mini-markets, auto rental centers are beginning to understand -- and accommodate -- their customers' greater needs.
The Alamo Rent A Car center on South...
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