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LANCASTER, PA. -- Maintain an "accounts receivable" mind-set to help maintain the optimum financial health of your practice, Elizabeth Clark advised at a meeting on family practice management.
Accounts receivable is usually the largest financial asset on the office balance sheet. In typical medical practices, 30%-45% of accounts receivable are over 60 days old, and 5%-12% of claims are denied because of incomplete information.
Medical offices that perform better financially collect copayments up-front. One way to encourage patients to do this is to provide an "express checkout" option for patients to pay beforehand and leave right after seeing the physician, said Ms. Clark, director of process redesign at the Milton S. Hershey Medical Center in Hershey, Pa.
Ms. Clark cited several ...
Source: HighBeam Research, Managing Your Receivables Key to Fiscal Fitness.