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NORTH SALEM, NY--Buffeted by the Enron fallout, the California energy crisis, and the failure of deregulation to live up to its promises of lower prices and better service, many U.S. businesses are no longer as keen on electricity deregulation as they once were, says a recent survey by RKS Research & Consulting.
A majority of key accounts--the largest multi-site energy users-- register disenchantment with deregulation, the survey reveals. For example, a third of the businesses sampled feel deregulation should be postponed indefinitely, while another 17% want states with choice to turn back the clock and return to regulated markets. Only 35% believe the rest of the country should accelerate or stay the course to deregulate electricity markets.
Nevertheless, business customers rate ...