Human Error May Be Partly to Blame for Outage of 911 System in Dallas. (27-SEP-02) The Dallas Morning News (Dallas, Texas) (via Knight-Ridder/Tribune Business News)

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Human Error May Be Partly to Blame for Outage of 911 System in Dallas.

Publication: The Dallas Morning News (Dallas, Texas) (via Knight-Ridder/Tribune Business News)

Publication Date: 27-SEP-02

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Sep. 27--The collapse of Dallas' 911 system for two hours Monday morning was caused by two factors: a critical mistake by a technician and equipment failure, an executive with SBC Southwestern Bell said Thursday.

SBC executives met with Dallas Mayor Laura Miller, City Manager Ted Benavides and other public officials Thursday morning...

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