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Honeywell Streamlines Operations With FieldCentrix.(FieldCentrix Inc.)(Honeywell Inc.)(Brief Article)

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| October 02, 2004 | COPYRIGHT 2004 Close-Up Media, Inc. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)Copyright

FieldCentrix this week announced that Honeywell has increased the scope of its FieldCentrix Enterprise implementation to meet international service requirements and provide a consistent service platform for its facility management customers worldwide.

The expansion includes FX Service Center dispatch and call center software to support Honeywell service centers in the United States, Canada, Europe, South America and Asia-Pacific. Also included: 2,000 additional licenses of FX Mobile wireless software and mobile devices with Windows Mobile software for Pocket PCs to support field service technicians throughout Europe and Asia-Pacific; and FX e-Service Web portal for worldwide customer self-service.

"We continue to implement new technology to provide customers across the globe with consistent, best-in-class service delivery," said Laura Schultz, vice president of global marketing for Honeywell Building Solutions. "The success of ...

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