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IRS official works to make agency responsive to filers.(The Dallas Morning News)
DALLAS _ Nina Olson understands it when taxpayers are skeptical of her ability to resolve impasses with the Internal Revenue Service.
After all, Olson's position as the national taxpayer advocate is part of the IRS, and she reports directly to IRS Commissioner Charles Rossotti.
But in the midst of the tax-return-filing season, she really wants taxpayers to know that her office is there to help fix tax problems when normal channels have failed.
"We are here to help resolve taxpayers' problems with the IRS," Olson said in an interview.
The Office of the Taxpayer Advocate was created in 1996 as part of the Taxpayer Bill of Rights 2. Two years later, Congress gave it more teeth and independence when it passed the IRS Restructuring and Reform Act of 1998.
If a taxpayer can show that an IRS action would cause "significant hardship," the advocate's office can order the IRS to "cease taking that action," Olson said.
"It's a lot of power," she said. "We can also order the IRS to do some actions, too."
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Source: HighBeam Research, IRS official works to make agency responsive to filers.(The Dallas...