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Ask patients the story behind their name. (Establishing Rapport).

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| April 01, 2002 | Brunk, Doug | COPYRIGHT 2002 International Medical News Group. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan.  All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)Copyright

LA JOLLA, CALIF. - If you' researching for better ways to develop and maintain a rapport with your patients, consider asking them to tell you the story of their name, the Rev. Daniel Meyer suggested at a conference on superficial anatomy and cutaneous surgery.

"If you're anything like me--seeing person after person day after day--it's difficult sometimes to do more than just catch your breath as you run into the next encounter, said Rev. Meyer, who leads a 5,200-member nondenominational church outside of Chicago. He explained that almost every person's name has a story behind it and used his own name as an example.

"I'm named after the guy in the lion's den, from the story in the Bible," he said at the conference, which was sponsored by the University of California, San Diego. "My ...

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