Airline customers air the ire.(The Dallas Morning News)

A new government survey shows that the public is more dissatisfied than ever with service from the airlines.

The main problem is with delays.

So what is new?

I think we need to approach this with the same system that some people want to use with schools. I think we need vouchers.

Here's what I mean.

Last year I took a flight that was almost four hours late because of bad weather. I knew there was a storm brewing and figured we would be late, so I called the airline.

I was told there might be a short delay but nothing serious. Be at the airport on time.

I arrived on time and so did everyone else. By then, just 45 …