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Oct. 22--Sprint Internet Passport this week became the first major on-line service that guarantees its users will be able to connect to the Internet.
In a glitzy, multimillion-dollar campaign to expand the year-old Internet service, Sprint is guaranteeing its customers won't be stalled by busy signals when trying to get on the Net.
Busy phone lines have been a major problem for some computer users trying to connect to the Internet through overextended local service providers or America Online. America Online's problems were so severe earlier this year that the company agreed to pay millions of dollars to settle class-action lawsuits filed by …