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Managing the Web 2.0 life cycle.
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As more and more information is communicated through informal channels such as blogs and wikis, the importance of incorporating those electronic documents into a formal life cycle strategy also increases. An area of particular vulnerability is the issue of knowledge retention as the baby boomer generation moves into retirement. Capturing, disseminating and preserving such knowledge should be a top priority, but much of it is currently shared not through formal reports but rather through newly emerging social media such as blogs and wikis. Most organizations do not have a strategic plan for capturing such knowledge or maintaining it as ...
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Source: HighBeam Research, Managing the Web 2.0 life cycle.