AccessMyLibrary provides FREE access to over 30 million articles from top publications available through your library.
Create a link to this page
Copy and paste this link tag into your Web page or blog:
The many prongs of a working relationship.(LIGHTER ACCOUNTS)
From more than 20 years as a credit manager, I have learned that the relationships you build with your customers and accounts can be priceless and imperative in order to gain the trust and cooperation needed to produce the results required to survive in this field day after day, week after week and year after year.
Family-owned businesses can be special cases. It may take talking to a few family members just to reach my contact--the owner or his spouse--to get to the reason for my call. Then, along the way, I must make sure I ask how everyone is doing, possibly even asking about the family dog, which I know by name of course.
I have one of these customers with whom, over the years, I have developed a great relationship. Mom answers the phone, dad does the bookkeeping and he and his brother work in the field. One of my early calls to discuss payment went like this: I place the call. Mom answers and I ask how everyone is doing. She answers "miserable." They're all in a bad mood. "Dad won't take your call because there's no money so you'll have to talk to Junior," she said and proceeds to yell across the office, "Junior, it's Dee from the glass company and she wants money. Do you want to take her call?"
Then I hear very clearly and angrily in the distance as he yells back, "I'd rather ...
- What makes a good credit manager? (Selected Topic).
- Magazine article from: Business Credit Williams, Dominique Vaughan June 1, 2002 700+ words
...the worst crime a credit manager can commit. Motivate...winner of the Magazine Credit Manager of the Year had developed...should have a good working relationship with the sales department...terms, the model credit manager will monitor clients...
- Naverus Announces Working Relationship With IATA.
- Press release article from: PR Newswire April 18, 2006 700+ words
...Naverus, Inc has entered into a working relationship with the International Air Transport...Gerrity, Naverus CEO, "and this working relationship will facilitate the rapid realization...effective and efficient. Through this working relationship with Naverus, we will accelerate...
- MMA, ARD to review working relationship against govt.
- News wire article from: Asia Africa Intelligence Wire March 3, 2004 700+ words
...will discuss the resumption of working relationship and the both alliances have called...situation of the country and review the working relationship with ARD in and outside the parliament...of ARD party heads, to discuss working relationship with MMA,will be held on March...
- Politics: MMA for better working relationship with ARD.
- News wire article from: PPI - Pakistan Press International February 27, 2004 700+ words
...Gen. Pervez Musharraf, better working relationship between the alliance and ARD was...discussing planning to develop good working relationship with the Alliance for Restoration...December 2004. He said that if working relationship was not established and both MMA...
- Great expectations: tips for a successful working relationship with your thesis...
- Magazine article from: College Student Journal Tanner, Mark W. December 1, 2002 700+ words
...use in establishing a successful working relationship with a thesis chair and committee...strengthen the faculty-student working relationship, but assist the student in completing...some tangible tips for a successful working relationship with their faculty advisor. Expectations...
- Politics: MMA, ARD to review working relationship against govt.
- News wire article from: PPI - Pakistan Press International March 3, 2004 700+ words
...ARD) are pondering to resuming working relationship among themselves and both alliances...situation of the country and review the working relationship with ARD in and outside of parliament...Rehman will be also discussed on working relationship with MMA, Mukhdoom Amin Fahim would...
- Toward a common goal: following recent U.S. legislation, internal and external...
- Magazine article from: Internal Auditor Richards, David A. April 1, 2003 700+ words
...length to having an ongoing, close working relationship. Pronouncements from Sarbanes...Internal auditing has no ongoing working relationship with the external auditors; its...internal and external auditors create a working relationship to maximize use of resources. Plans...
- The Best Underwriting Teams in the London Market, by Line of Business; How...
- Press release article from: PR Newswire September 8, 2005 700+ words
...remains a "people business", working relationship and contact with underwriters are...importance the main criteria are: 1) Working relationship 2) Ease of access to underwriter...handling speed/reliability - Chubb Working relationship/commitment to line of business...
- District (Sialkot): Working relationship must to control price hike: Pb...
- News wire article from: PPI - Pakistan Press International October 12, 2005 700+ words
...the district governments in Punjab to develop better working relationship among the District Coordination Officers (DCOs), District...prices of daily use items through developing the better working relationship among the DCOs, DSJs and DPOs. (THROUGH ASIA PULSE...
- Just a 'working relationship'.
- Newspaper article from: New Straits Times January 16, 2007 700+ words
...close and harmonious relationship" and "Kong Choy only working relationship". As a preamble to the interview, the paper also said...relationship with Chan is only that of maintaining a working relationship." Dr Chua's words and feelings are being viewed very...
Source: HighBeam Research, The many prongs of a working relationship.(LIGHTER ACCOUNTS)