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Stepping in time: unifying cross-functional relationships to mitigate risk and improve cash flow.(credit column)
The ultimate priority of the credit department is to mitigate risk--to protect the company's largest asset, which is typically accounts receivable (A/R). The task is not an easy one, as a customer's creditworthiness, ability to pay and even their simple desire to repay a debt are in a constant struggle with the goal of assisting in the growth of both customer and company. Oftentimes, the credit department gets a reputation for being "anti-sales" and for viewing salespeople as merely being interested in making a dollar while not concerning themselves with the bottom line. Though the long-storied friction may exist between the two departments, the current financial ...
- How the Credit Department adds value to your company. (Best Article...
- Magazine article from: Business Credit McCourt, Tamara June 1, 2002 700+ words
...Well, today's Credit Department has many more responsibilities than that. The Credit Department sits at the core...following: Sales, customers, Customer Service and Shipping...Management. The Credit Department adds value to the...
- Soothe the itch when starting from scratch: NACM can make starting a new credit...
- Magazine article from: Business Credit June 1, 2005 700+ words
...company's customers, as well...about the credit department's function...building a new credit department takes a great...to every customer," said...starting a new credit department. Once the...and the customers, about what...
- The credit department thrives at T. Talbott Bond. (T. Talbott Bond Co.)...
- Magazine article from: Business Credit Owings, Julie A. January 1, 1992 700+ words
...states. The credit department is also trying...we know that customers will get them...services. "The credit department functions a...collect." The credit department has also instituted...now allowing customers who have la
- How does your credit department compare?.
- Magazine article from: Business Credit Kerr, Ruby July 1, 1993 700+ words
...prospective customers, negotiating...organizing a credit department. Credit...that the credit department is becoming...relationship with customer service...challenge for the credit department is to question...external customers. One way...
- Ideas on how to avoid staff burnout in the credit department. (Selected Topic).
- Magazine article from: Business Credit Stephens, Dee June 1, 2003 700+ words
...create an interest in the customer, lending to an increased rapport between the customer and collector. (A fine...circumstances, collector and customer for such meetings...application within the credit department. Assign Internet research...
- Smelkinson SYSCO's credit department breeds success.
- Magazine article from: Business Credit Owings, Julie A. March 1, 1992 700+ words
...Decisions The credit department makes credit...references. If the customer requests anything...however, the customer requests terms...Receivables "Our credit department's main responsibility...dependent on customers being willing...
- Is your credit department a critical success?
- Magazine article from: Business Credit Schmidt, David A. October 1, 1993 700+ words
...which must be accomplished by the credit department can be identified. Through the...framework is created for reviewing credit department performance which is also useful in prioritizing credit department goals. The concept behind critical...
- Customer service and the credit department.
- Magazine article from: Business Credit Naff, Kevin C. May 1, 1995 700+ words
...or needs the customer may have. Simply stated, the credit department here is more...center - keeping customers happy and having...situation that a customer has. If it...try to make customers as content as...any way. If a customer is transferred...comes in to the credit ...