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Commercial collectors are facing one of the most challenging collections environments in a generation. With the economy now more than a full year into an official recession and with many banks unable or unwilling to provide debt financing, companies are being forced to rely more and more on their vendors to finance their working capital. As a result, both collections departments and agencies are facing rapidly increasing volumes of delinquent accounts.
Lurking inside those increasingly delinquent portfolios are tomorrow's deadbeats and bankrupt companies. However many of those accounts are just temporarily slowing their payments in an effort to manage cash and ...