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The human element in making outsourcing successful and addressing participant barriers.(selected topic)
Business Credit
|
April 01, 2009 |
DeGuise, Barbara; Rosenfield, Charles |
COPYRIGHT 2009 National Association of Credit Management. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)Copyright
Outsourcing is an important, results-oriented vehicle for improving efficiency, lowering operating costs and establishing a leaner reskilled organization. As with any major change, those concerned about how the change will affect them often work against the objectives of the opportunity. Outsourcing is a major change program and can be a difficult event for the affected employees and management, for the company divisions involved in the service arrangement, and for community members impacted directly and indirectly by the event.
Any outsourcing deal involves change for both the company and the provider. Experiencing some degree of confusion, fear and uncertainty ...
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Source: HighBeam Research, The human element in making outsourcing successful and addressing...