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<a href="http://www.accessmylibrary.com/coms2/summary_0286-37012535_ITM" title="Facts and information about Making a commitment to performance measurement: Salisbury city officials chose to include performance measurement as an established component of operations, allowing staff to be more accountable for effectiveness and efficiency.([PM.sup.2] Connections: PERFORMANCE MEASUREMENT & MANAGEMENT)">Making a commitment to performance measurement: Salisbury city officials chose to include performance measurement as an established component of operations, allowing staff to be more accountable for effectiveness and efficiency.([PM.sup.2] Connections: PERFORMANCE MEASUREMENT & MANAGEMENT)</a>
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Making a commitment to performance measurement: Salisbury city officials chose to include performance measurement as an established component of operations, allowing staff to be more accountable for effectiveness and efficiency.([PM.sup.2] Connections: PERFORMANCE MEASUREMENT & MANAGEMENT)
The City of Salisbury, North Carolina, with a population of 28,480, is committed to performance measurement--but that wasn't always the case. The cornerstone of the city's program is the University of North Carolina School of Government's North Carolina Benchmarking Project, which introduced Salisbury to performance measurement and allowed it to compare itself with other communities in the state. Since joining the benchmarking project, the city has also become involved in other regional performance measurement efforts through the North Carolina League of Municipalities and the Community Research Council. Performance measurement has become an important part of the city's ...
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