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Installing an enterprise resource planning (ERP) software application is a difficult project. While ERP can create tremendous efficiencies, it is not something officials can typically publicize as an accomplishment, as they might do with a new bridge, an economic development project, or added police staffing. And as a result of recent budget challenges, state and local governments have been caught up in an ERP catch22 scenario: ERP software applications could help to solve the local budget crisis through efficiencies gained, yet it is difficult to get approval for ERP projects because they require substantial upfront investment. In addition, though they are now rare, ...