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(From InsuranceNewslink.com)
As a recent study by www.GetRealTime.org shows, agents are increasingly demanding that insurers support integration with agency management systems to improve ease-of-doing business and facilitate information exchange. Novarica's new report, Novarica Market Navigator(TM): US Property/Casualty Agency Connectivity Solutions 2009(Q1) helps insurers navigate the solution provider marketplace for systems that enable this functionality.
"The insurance industry has been experiencing a fundamental transformation of how communication with agents takes place," notes Karlyn Carnahan, a principal in Novarica's insurance practice and lead author of the report. "Over the last ten years, electronic communications have swiftly overtaken the traditional paper-based communications that have been used by both agents and carriers. Both ...