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<a href="http://www.accessmylibrary.com/coms2/summary_0286-36752412_ITM" title="Facts and information about Effective management in troubled times: members of the Florida Benchmarking Consortium have joined forces to develop common performance measures for their highest-priority local government services..([PM.sup.2] Connections: PERFORMANCE MEASUREMENT & MANAGEMENT)">Effective management in troubled times: members of the Florida Benchmarking Consortium have joined forces to develop common performance measures for their highest-priority local government services..([PM.sup.2] Connections: PERFORMANCE MEASUREMENT & MANAGEMENT)</a>
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Effective management in troubled times: members of the Florida Benchmarking Consortium have joined forces to develop common performance measures for their highest-priority local government services..([PM.sup.2] Connections: PERFORMANCE MEASUREMENT & MANAGEMENT)
"In order to improve something, you have to change it. In order to change something, you have to understand it. In order to understand something, you have to measure it." (1)
Local government leaders agonize over how to balance their budgets, wishing they had more--or perhaps better--data about the efficiency, quality, and effectiveness of the services they provide. Many finance officers, city council members, county board members, and citizens wonder how the service performance of their jurisdictions actually compares to that of other local governments. Well, collaborative leadership groups such as the Florida Benchmarking Consortium (FBC) can help provide the ...
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Source: HighBeam Research, Effective management in troubled times: members of the Florida...