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The role of leadership in building high performing, sustainable organizations.

Government Finance Review

| December 01, 2008 | Goehrig, Robert | COPYRIGHT 2008 Government Finance Officers Association. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan.  All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)Copyright

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Despite the current economic situation, all is not doom and gloom for public-sector managers. There is an alternative to slashing services, laying off employees, and raising fees, There are proven performance improvement methodologies that will allow local governments to do more with less--or, more aptly, do the same with less. Or, when the only option is doing less with less, these techniques will help with prioritization; the jurisdiction might be doing less, but at least it will be doing the right things.

Unfortunately, many performance improvement efforts fail. In fact, seven out of 10 "reengineering" efforts fail, even though ...

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