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What gets measured sometimes gets managed.
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One of the commonly invoked adages among those who work with performance information and performance management is the classic "what gets measured gets managed." This aphorism, coined by management guru Peter Drucker, reflects the commonly held belief that the act of measuring performance is sufficient to provoke a managerial response--a response that will, it is strongly implied, improve performance.
This pattern of stimulus and response is often taken as a given--if you have a problem, you can effectively use one or more performance measurements to help fix it. Our daily routine and experience tend to reinforce this idea; most ...
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Source: HighBeam Research, What gets measured sometimes gets managed.