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MARY ALICE BELOV planned to put gas in her car, then buy groceries. What she didn't plan on was the $10 gas purchase freezing $50 of her bank account and forcing Belov, a small-business owner from Goldendale, Wash., to put items from her cart back on the shelf. Blame the all too common "debit hold."
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Banks may put a hold on an account when they've given the green light to use the card for a purchase whose final amount is unknown. That's exactly what happens thousands of times a day at gas pumps across the country. You swipe your debit card, the gas station asks your bank for approval, and along with saying yes, the bank may freeze up to $75 of your money for several days, no matter how little gas you buy. That can put you into the red if you don't keep much money in your account.
What Consumers Union is doing
Visa and MasterCard, which brand many of the debit cards in the U.S., set rules that determine how long the bank can tie up your money. Consumers Union and other groups have received numerous complaints from consumers about lengthy debit holds.
We've urged Visa over the past few years to end this anticonsumer policy, and now there's some good news: Visa has announced ...