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(From Telecompaper Europe)
Dutch directory service 1850 is threatening legal action against KPN over technical faults it experienced in May. During a few days in May, 1850 was unavailable for many KPN customers as the network had technical problems. KPN customers who called 1850 received a spoken message referring them to KPN's own directory services number. The company accuses KPN of being slow to repair the network and of being slow in advising 1850 about the problems. 1850 has lodged a complaint with regulator OPTA which requires KPN ...