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Washington -- Mortgage servicers who participate in the Hope Now Alliance have agreed to adopt a streamlined approach to foreclosure prevention that advocates say will expedite help for troubled homeowners at risk of losing their homes.
In most cases, lenders would have to provide borrowers with an approval or denial for a loss mitigation application within 45 days, leaders of the alliance said. Currently, many homebuyers and consumer advocates say borrowers have encountered significant delays in getting a decision regarding an application for loss mitigation assistance.
Lenders also agreed to provide borrowers with notice that they've received a foreclosure relief application within five days, a move that should improve communication between borrowers and servicers and make it easier to fill in any information gaps or correct discrepancies that are needed for a loss mitigation package to move forward.
The 27 participating mortgage servicers, a list which includes all of the nation's largest home loan lenders, have agreed to timelines for action when dealing with homeowners who are seeking loan modifications, repayment plans, partial claims, or a temporary suspension of monthly payments.
And unlike other efforts, the new guidelines include procedures for dealing with second liens and short sales. Second liens in particular have been a hindrance in working out first mortgage loans.
In part, servicers will benefit because the uniform approach will ...
Source: HighBeam Research, Servicers Agree to Streamline Foreclosure Relief Practices.