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COPYRIGHT 2008 American Academy of Family Physicians
Background: Patient satisfaction with medical services can affect compliance and the physician-patient relationship. Patients' access to their own physician for perceived urgent medical issues varies among communities and local health care systems. Options can include emergency departments, walk-in clinics, after-hour facilities staffed by their own or associated physicians, and telephone advisory lines. Care received in urgent care centers and emergency departments can be more expensive, but walk-in clinics...
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