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Lawyers pull email into the search net.
Lawyers pull email into the search net
Kim Thomas
Law firm Field Fisher Waterhouse has implemented Recommind's MindServer enterprise search platform across its business.
Field Fisher Waterhouse, which employs 300 lawyers in the UK and 50 in Europe, completed its implementation late last year.
MindServer replaced a document management system, said Jane Bradbury, knowledge management director at the firm: "We were finding that the search tool in the document management system wasn't coping with the volume or producing focused enough searches."
MindServer searches a range of unstructured content held by the law firm, including email repositories, the intranet, the external website and the practice management system.
Bradbury said the implementation had made an "enormous" difference to the lawyers: "It has very high recall. You put in a ...
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