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Crisis communications: taking center stage with confidence: being prepared can prevent a crisis from compounding due to poor communications with stakeholders.(MANAGEMENT & CAREERS)
It was only supposed to be worth $15, according to the police report. Days later, the data backup tape stolen from an Ohio Administrative Knowledge System intern's car began making national news. People's names, Social Security numbers, federal identification numbers, bank account numbers, and even credit card numbers were contained on the tape.
Initial and subsequent public statements about the lost data proved incorrect. A coverup was alleged. Jobs were lost and reputations were tarnished. The security breach, first downplayed by state officials, eventually affected 1.3 million individuals, businesses, and other government entities in multiple states, costing ...
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