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36,000 readers tell which to hold and which to fold.(credit cards)
Credit cards might look pretty much alike, but our new survey shows vast differences in how pleased people are with their plastic. And we're not just talking about interest rates, which vary widely from one card to another.
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The survey, conducted by the Consumer Reports National Research Center, covered 36,298 readers' experiences with 61,944 cards. It found that consumers had far fewer billing headaches and other problems with the card issuers at the top of the Ratings on page 15. By contrast, some of the biggest banks (and most ubiquitous credit-card advertisers) earned scores that put them at or near the bottom of our Ratings.
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