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Readers rate best and worst services.(Brief article)
Chances are, you like your doctor a lot more than you like your computer tech-support person. That's one of the conclusions from our exam-ination of surveys conducted during the past three years by the Consumer Reports National Research Center, been surveying readers about services since 1976, garnering millions of responses. Other observations:
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* Readers were fonder of the hotels they used than of the airlines that might have flown them there.
* Readers were happier with their purchases of computers than with their Internet service providers.
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