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Have you heard? And now, the fees you hate.(unusual fees charged for products and services)
We asked. You answered. In July, I wrote about obnoxious fees we at Consumers Union hate and asked you to tell us about fees that annoy you. We heard some doozies, and we share your indignation.
For example, one reader has to pay $2 a month if he doesn't use his phone company's long-distance service. "I'm afraid if I go completely wireless for my phone service, they'll charge me for not having a phone," he wrote.
A reader who booked a $128.40 ticket through a travel site and later needed to cancel was allowed a credit. But when he rebooks, he'll be slapped with a $35 fee for the travel site and a $100 fee for the airline. Yes, he'll owe $6.60 for no ticket at all. "How sweet that is!" he said. "I actually have to pay an additional $6.60 for a ticket that they sold to another passenger."
An insurance company started charging an extra $500 for a reader's screened enclosure that had been previously covered. The new bill also included a $150 fee for the change in coverage.
Among the hundreds of you who wrote to CONSUMER REPORTS, some of you complained about ... CONSUMER REPORTS. You asked why you have to pay for our Web site if you already pay for the magazine. A fair question. Here's the answer: ...
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