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One of the top five reasons people leave organizations is because of the leadership, and this makes the effective management of employees of the "utmost importance" to companies, according to human resources consultant Heather Kinzie, SPHR. Leadership has a direct impact on employees' attitudes, work behavior and motivation. "Even if it isn't the only issue affecting retention, leadership certainly affects productivity, efficiency and the bottom line," says Kinzie, principal of Anchorage-based A Leading Solution. Kinzie provides business management consulting with an emphasis in human resources and has worked in her field for 12 years. In ...