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Industry giants drove the definition forward, gobbling up smaller players and vertical solutions, and expanding their content dominion to encompass everything from email to audio and video assets.
Yet despite the increasing power and scope of enterprise content management, web content management has held on strong, doggedly laying claim to mind and market share. And as the expanse of enterprise content has broadened, so has its reach--from one-on-one communication to an iterative worldwide conversation--tossing mines into the path ...