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'Retail' Strength Aids Cross-Sales.

Mortgage Servicing News

| August 01, 2005 | COPYRIGHT 2005 SourceMedia, Inc. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan.  All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)Copyright

New York -- Retail banking skills will increasingly determine the success of regional banks in the years ahead, according to analysts at Merrill Lynch.

Retail banking will be key to spread-based revenue growth, cross-sales and fee-revenue growth, analyst Edward Najarian said in a recent report from the investment banking firm.

"Banks that successfully combine strong service quality with a wide product array and an expansive distribution network should demonstrate better customer retention and cross-sale statistics. However, only a few banks will effectively pull this off, given the difficulty in executing a cross-sale strategy," the report said.

And banks that gain market share and cross-sell products and services should generate better fee revenue in addition to countering a flatter yield curve, according to Merrill Lynch.

Not surprisingly, some of the stocks that top Merrill Lynch's list of recommended companies have a strong presence in retail mortgage banking and mortgage servicing. Wachovia, Bank of America and Wells Fargo are "in the best position to expand" their ...

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Source: HighBeam Research, 'Retail' Strength Aids Cross-Sales.

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