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The last century produced an enormous trove of literature about mass murder, no doubt because there was so much of it. Novelists, historians, and psychologists are still fascinated by the conduct of average people who were able to kill their neighbors by day and, a few hours later, join their families for a cozy meal, as if nothing unusual had just happened. The Danish novelist Christian Jungersen approaches this subject by setting "The Exception" (Nan A. Talese/Doubleday; $26) in an office where the chief occupation is to study these crimes--a place where the employees, in a manner of speaking, torture one another.
Offices are ideal laboratories for examining ...