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CARY, N.C. -- Affinity Health Plan has selected the SAS Enteprise BI Server to help improve its decision-making processes and enhance customer service. SAS, the leader in business intelligence, will help Affinity Health Plan further its mission, through the more skillful use of data, to maximize its effectiveness to Members, providers and employees.
Founded in 1986, Affinity Health Plan is an independent, not-for-profit managed care company serving the needs of low- and moderate-income populations in the New York metropolitan area. Having grown rapidly over the last several years, it found itself in the position of having data housed in disparate systems that led to frequent data reporting issues. Affinity turned to SAS to help centralize its data and provide a common understanding of data definitions.
Affinity's programs, like those of all the other Medicaid managed care organizations, are government-sponsored. Though most Medicaid managed care organizations offer the same government-sponsored programs, Affinity differentiates itself through the outstanding customer service it provides Members, providers and other stakeholders.
"SAS will become an integral part of the strategic tools we use to deliver top customer service to our Members," said Jim Carmona, Affinity's Senior Vice President of Operations. "In addition, SAS will help us better analyze our medical costs in order to get a firmer grasp on our operating dynamics."
SAS Enterprise BI Server will help Affinity strengthen its capacity to detect underutilization or overutilization of services, ...
Source: HighBeam Research, Affinity Health Plan Selects SAS(R) Business Intelligence To Help...