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Scorecarding in the public sector: fad or tool of choice?(Best Practices)(Survey)
Fourteen years after the concepts of the balance scorecard were introduced by Robert S. Kaplan and David P. Norton,' the question remains--"Is scorecarding in the public sector just a passing management fad?." In short, the answer is--"no"
Due to the nature of the mission and goals of most government agencies, an enterprise scorecard system can be an excellent tool for successful planning, executing, monitoring, and reporting of progress in achieving performance goals in the public sector.
WHAT IS A SCORECARDING SYSTEM?
The terms "scorecard" and "balanced scorecard" are often used interchangeably Several definitions of a scorecarding system ...
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